Privacy policy

North Dakota Adult & Teen Challenge ("we") respects your privacy. This Privacy Policy explains who we are, how we collect, use, and share personal information about you, and how you can exercise your privacy rights. This Privacy Policy only applies to personal information that we collect when you use or interact with our mobile application ("App").

We recommend that you read this Privacy Policy in full to ensure you are fully informed. If you have any questions or concerns, please contact us using the contact details provided at the end of this Privacy Policy

North Dakota Adult & Teen Challenge is a faith-based recovery program headquartered in Bismarck, North Dakota. We provide long-term residential recovery programs, outreach services, and support for individuals struggling with life-controlling addictions. Our mission is to offer hope, healing, and transformation through faith-based recovery.

Our App is powered by Pushpay. To understand Pushpay’s practices and how you can exercise your privacy rights with Pushpay, visit Pushpay’s Privacy Policy, available at https://pushpay.com/legal-center/privacy/.

Personal Information We Collect

The personal information that we collect about you through the App depends on how you interact with us:

• Information that you provide voluntarily

We collect certain personal information from you when you choose to provide us with this information on or through our App, including but not limited to your first and last name, address, email address, and phone number.

• Information that we collect automatically

The App may collect certain information automatically from your device when you use it, such as information about the device or browser that you are accessing the App from or diagnostic data.  In some countries, including countries in the European Economic Area ("EEA"), this information may be considered personal information under applicable data protection laws. The App may also collect information about how your device has interacted with the App, including the pages accessed and links clicked.  Some of this information may be collected using cookies and similar tracking technologies. To learn more, visit Pushpay’s Cookie Notice page: 

 (https://pushpay.com/legal-center/cookie-notice).]

How We Use Your Personal Information

We use and process or share your personal information collected through the App for the following purposes

• To provide and improve our services.

• To communicate with users regarding inquiries or updates.

• To process transactions and donations securely.

• To ensure compliance with legal obligations.

• For internal analytics and improvements.

• To enhance user experience through tracking technologies such as cookies and analytics.

• To deliver and improve our services to you: We use your personal information so that we can connect with you directly and provide services of the Organization related to our mission in an effective way.

• To send communications: We use your personal information to communicate with you about our Organization, services, community news, promotions, or events we think may be of interest to you.

• To comply with legal obligations: We use your personal information as necessary when cooperating with law enforcement agencies, courts, and/or government authorities in accordance with our legal obligations under applicable laws.

• To facilitate volunteer applications and participation in programs.

• To facilitate prayer requests and community engagement features.

• To notify you of upcoming events, special campaigns, and opportunities to support our mission.

• To share information with third-party service providers who assist in providing services to our organization, such as payment processing, analytics, and marketing support.

Data Security

We use appropriate technical and organisational measures to protect the personal information that we collect about you through the App. Further information regarding data security measures of our service provider for this app can be found on Pushpay’s website at https://pushpay.com/security.

We use encryption protocols and access controls to safeguard sensitive information, including payment details. However, while we deploy these security measures and strive to protect your personal data, the use of the internet is not 100% secure, and for this reason, we cannot guarantee the security or integrity of any personal data that you transmit or disclose to us online.

Data Retention

We retain your personal information for as long as we require it for the purposes set out in this Privacy Policy. However, we may also keep some of your personal information for a specified period of time as required by certain laws (for example, to comply with applicable legal, tax, or accounting requirements).

Your Data Protection Rights

If you have a desire to delete your data in our possession, please reach out to us as outlined in the How to Contact Us section below.

North Dakota Adult & Teen Challenge may use SMS (text messaging) to communicate with you if you voluntarily provide your mobile phone number and opt in to receive text messages.

SMS Provider

We use Mailchimp as our third-party service provider to send SMS communications. Your phone number and message interaction data may be processed and stored by Mailchimp in accordance with their Privacy Policy, available at:
https://mailchimp.com/legal/privacy/

Types of Messages You May Receive

If you opt in, you may receive text messages regarding:

• Donation confirmations and receipts

• Event reminders and registration updates

• Volunteer coordination updates

• Prayer request responses (if requested)

• Ministry updates, fundraising campaigns, and special announcements

Message frequency may vary.

Consent

By providing your mobile number and opting in, you consent to receive recurring automated promotional and informational text messages from North Dakota Adult & Teen Challenge. Consent is not a condition of making a donation or receiving services.

Message & Data Rates

Message and data rates may apply based on your mobile carrier’s plan. North Dakota Adult & Teen Challenge is not responsible for any charges imposed by your carrier.

Opt-Out Instructions

You may opt out of SMS communications at any time by replying:

STOP – to unsubscribe
HELP – for help

After texting STOP, you will receive a confirmation message and will no longer receive SMS messages from us unless you opt in again.

You may also contact us at ndtc@tc4hope.org to request removal from SMS communications.

Data Use and Sharing

We do not sell or rent your mobile phone number. Your phone number will only be shared with Mailchimp and service providers necessary to deliver SMS communications.

Mobile information will not be shared with third parties or affiliates for their marketing or promotional purposes.

Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages.

We may update this Privacy Policy from time to time, and the changes are effective upon publication.

If you have any questions or concerns about this Privacy Policy, or wish to submit a privacy rights request, please contact us at:
North Dakota Adult & Teen Challenge
Email: ndtc@tc4hope.org
Website: www.tc4hope.org